Key Account Manager - South Coast

Alside - Columbia, SC

Part-time - Mid Level

Columbia, SC

Building Material and Garden Equipment and Supplies Dealers

About the position

The Key Accounts Manager at Alside is responsible for driving growth and strengthening relationships with key national accounts in the Repair & Remodel sector. This role involves managing a portfolio of accounts, achieving profit and volume targets, and ensuring high levels of customer satisfaction. The position requires a dynamic salesperson with a proven track record in account management and new business development, contributing to the company's mission of providing quality and sustainable building products.

Responsibilities

• Lead Customer Growth by delivering profit and volume annual targets for assigned national accounts.
• Manage all sales and account planning, forecasting, and reporting efforts for assigned accounts.
• Understand and anticipate customers' objectives and strategies to identify sales opportunities.
• Initiate and develop new business at national account locations not currently buying from Alside.
• Provide product specification knowledge and value to customers.
• Stay informed about industry trends and competitor activities to identify opportunities and challenges.
• Cultivate and maintain strong relationships with key customer stakeholders to ensure client satisfaction.
• Develop and execute customer wiring plans for key sales and cross-functional stakeholders.
• Execute deliverables from customer meetings and follow through on commitments.
• Provide exceptional customer service and issue resolution support.
• Collaborate with the distribution center to facilitate order fulfillment.
• Measure success using key performance indicators (KPIs) for assigned accounts.
• Plan and track opportunities in Salesforce.com, including funnel management and customer engagement.
• Influence and lead the local Alside team, fostering collaboration and customer-centricity.

Requirements

• Bachelor's degree
• 5 years of sales account management experience
• Proficient with CRM systems and Microsoft Office software (Excel, Word, PowerPoint)
• Willingness to travel up to 50% of the time during the workweek.

Nice-to-haves

• 3 years of sales experience in the building materials products industry
• Familiarity with sales forecasting, business planning, and financial reports.

Benefits

• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid holidays
• Vision insurance