Key Account Manager-Trenton- NJ-Dry Eye

Harrow - Trenton, NJ

Full-time - Mid Level

Trenton, NJ

Chemical Manufacturing

About the position

The Key Account Manager (KAM) for the Dry Eye Business Unit is responsible for launching and growing market share with a strong focus on driving demand through the payer channel in a defined geographic area, reporting to the Area Sales Manager (ASM). The DE product portfolio is Vevye. This position requires a highly motivated self-starter that offers solutions to challenges, has a positive presence with internal and external customers, is well organized, and can multitask in a continuously changing and dynamic ophthalmic market environment. Assigned monthly/quarterly/annual sales revenue and product objectives, which will be achieved through consultation and value-based communications with ophthalmologists, optometrists, and staff on the indication, use, characteristics, and advantages of Harrow ophthalmic branded formulations. Prospective candidates should have pharmaceutical or medical device sales experience and a proven track record of success selling to physicians, private clinics, hospitals, and support staff. This position requires about 75-80% travel.

Responsibilities

• Meet or exceed quarterly sales revenue and product goals
• Take 100% ownership and accountability to reach the goals set by the company
• Focus on the development of new customers while converting existing customer base
• Analyze, develop and grow territory business with an entrepreneurial mindset
• Drive demand through organic pull-thru and deploying reimbursement solutions
• Call on ophthalmic healthcare professionals in defined markets
• Develop critical physician and staff relationships within the assigned geography
• Utilize internal resources when developing quarterly action plans and partnering with accounts
• Record all sales activity in CRM in a timely manner
• Maintain an in-depth understanding of the ophthalmic product portfolio and the competition
• Articulate the clinical benefits of the products/formulations in a compliant manner
• Act with a sense of urgency at all levels of customer care and follow up
• Collaborate with internal departments and peers
• Travel throughout the assigned geography on a routine basis
• Understand the Pharmaceutical Industry's Code of Practice
• Comply with all state and federal-specific legislation and regulatory requirements
• Manage expenses in a thoughtful, responsible, and ethical manner
• Act as the liaison for customers with continual follow-up
• Submit all required reports, including monthly expense reports, on time

Requirements

• Bachelor's degree in a related field
• 2-4 years of pharmaceutical or medical device sales experience (Ophthalmic experience is beneficial)
• Ability to build, develop, and foster longstanding relationships with customers
• Ability to quickly absorb product and practice information and offer solutions that resonate
• Experience with the execution of strategic and targeted business plans around priorities and goals
• Proficient with MS Office products including Word, Excel, and PowerPoint
• Clinical understanding in the specialty of ophthalmology preferred
• Knowledge of payer landscape Commercial, Medicare Part D and dual eligibility
• Knowledge of how physicians make decisions regarding patient care for various therapies
• Excellent presentation and interpersonal skills
• Solid independent judgment and initiative required
• Superior communication and written skills are a must
• Ability to multitask, adjusting priorities as needed
• Good problem-solving and analytical skills
• Ability to become proficient with CRM System
• 75-80% weekly travel in defined territory with overnights required