Key Account Manager - West

Alside - Spokane, WA

Part-time - Mid Level

Spokane, WA

51-100 employees

Building Material and Garden Equipment and Supplies Dealers

About the position

The Key Accounts Manager at Alside is responsible for driving growth and strengthening relationships with national accounts in the Repair & Remodel sector. This role involves managing a portfolio of accounts, executing sales strategies, and ensuring high levels of customer satisfaction. The position requires a dynamic salesperson with a proven track record in account management and new business development, contributing to the company's mission of providing quality and sustainable building products.

Responsibilities

• Deliver profit and volume annual targets for the assigned portfolio of national accounts.
• Lead all sales and account planning, forecasting, and reporting efforts for assigned accounts within territory.
• Understand, assess, and anticipate customers' objectives to identify and pursue sales opportunities.
• Initiate and develop new business at national account locations not currently buying from Alside.
• Stay informed about industry trends and competitor activities to identify opportunities and challenges.
• Cultivate and maintain strong relationships with customer key stakeholders to ensure high client satisfaction.
• Develop and execute customer wiring plans for key sales and cross-functional stakeholders.
• Execute deliverables from customer meetings and follow through on commitments.
• Provide exceptional customer service and issue resolution support.
• Measure success of key priorities using key performance indicators (KPIs) for assigned accounts.
• Plan and track opportunities in Salesforce.com, including funnel management and customer engagement.
• Influence and lead the local Alside team, fostering a culture of collaboration and customer-centricity.

Requirements

• Bachelor's degree
• 5 years of sales account management experience
• Proficient with CRM systems and Microsoft Office software (Excel, Word, PowerPoint)
• Familiarity with sales forecasting, business planning, and financial reports
• Willingness to travel up to 50% of the time during the workweek

Nice-to-haves

• 3 years of sales experience in the building materials products industry

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• 401(k) matching contributions
• Paid holidays
• Vacation time