KEY ACCOUNT MANAGER - WEST

Abbott Laboratories - Green Oaks, IL

Full-time - Mid Level

Green Oaks, IL

10,001+ employees

Miscellaneous Manufacturing

About the position

The Key Account Manager for Abbott's Neuromodulation business is responsible for implementing the DRG therapy commercial strategy with key providers and ambulatory surgery centers (ASC) in targeted markets. This role focuses on educating healthcare providers about DRG therapy, managing relationships with ASC executives and physicians, and ensuring access to Abbott's Neuromodulation products. The position requires collaboration with Territory Managers and Clinical Specialists to achieve sales targets and maintain compliance with regulatory requirements.

Responsibilities

• Construct business plans for top accounts and key opinion leaders (KOLs) with quantifiable key performance indicators and timelines for achievement.
• Contact, visit and build lasting relationships with ASC executives, physicians and others in assigned markets that will lead to the purchase of Abbott Neuromodulation products.
• Participate in the contracting process of Abbott Neuromodulation products, specifically DRG therapy.
• Partner with Enterprise Accounts to seek unique solutions to complex negotiations.
• Provide medical professionals with information and training on the use of Abbott Neuromodulation products, specifically DRG therapy, through staff education, in-services and technical troubleshooting.
• Gather and study information about competitive products and monitor competitor sales practices, prices and products.
• Analyze sales data; prepare quarterly business reviews and perform required administrative sales duties in a timely manner (training, expense reporting, inventory counts, etc.).
• Lead complex and/or high-risk account management with input from key internal stakeholders and field sales personnel.
• Achieve sales targets through efficient and effective sales cycle management.
• Manage all physical inventory which they are assigned.
• Remain current on developments in chronic pain, regulatory requirements, as well as industry trends.
• Maintain positive, collaborative relationships with functional business partners as well as field personnel.
• Attend trade shows and/or conferences for customer meetings.
• Comply with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Abbott policies, operating procedures, processes, and task assignments.
• Perform all other duties and responsibilities as assigned.

Requirements

• Bachelor's degree in a relevant field or equivalent education and experience in business-to-business sales.
• 4 or more years of experience in medical devices with demonstrated knowledge of industry policies and regulations.
• 2 or more years of experience working with complex devices, preferably in the medical devices and/or neuromodulation.
• 2 or more years of experience leading by influence in a dynamic, matrixed organization.
• Comprehensive understanding of Chronic Pain Therapy technologies.
• Exceptional verbal and written communication, negotiation, sales, and interpersonal skills.
• Demonstrated success delivering value-based messaging to executives, HCPs and support staff.
• Previous sales leadership experience is a plus.

Benefits

• Free medical coverage for employees via the Health Investment Plan (HIP) PPO
• Excellent retirement savings plan with high employer contribution
• Tuition reimbursement and education benefits
• Career development opportunities
• Recognition as a great place to work in various countries
• Diversity and inclusion initiatives