Key Account Manager

$74,900 - $139,100/Yr

ABB - Houston, TX

Full-time - Mid Level

Hybrid - Houston, TX

Professional, Scientific, and Technical Services

About the position

The Key Account Manager at ABB is responsible for developing, implementing, and managing account strategies aimed at increasing profitability and customer satisfaction. This role involves coordinating sales activities, monitoring projects, and resolving customer issues while providing insights on market trends and pricing. The position is part of the Process Automation Measurement & Analytics division, contributing to ABB's mission of creating sustainable solutions.

Responsibilities

• Lead the development and implementation of the account plan and Statement of Work growth actions.
• Understand key business drivers and emerging risks of global customers, translating them into impacts and opportunities for ABB.
• Participate in developing sales strategies for the account by providing current business and long-term plans for the customer.
• Define sales targets and monitor competitors' activity, ensuring appropriate response strategies are implemented.

Requirements

• Bachelor of Science degree, preferably in a business-related field.
• At least 5 years of experience in account sales and/or business development.
• Experience with ERP systems, preferably SAP.
• Experience with CRM tools, preferably Salesforce.
• Leadership experience in sales, engineering, and operational projects is a plus.
• Experience in strategic and operational planning.
• Ability to anticipate customer needs and market trends.
• Strong verbal communication, influencing, coaching, and leadership skills.

Nice-to-haves

• Experience in the industrial automation sector.
• Familiarity with digital transformation initiatives.
• Knowledge of sustainability practices in business.

Benefits

• Competitive salary with bonus eligibility.
• Health insurance coverage.
• 401k retirement savings plan.
• Paid time off and holidays.
• Professional development opportunities.