Key Carrier Coordinator

TJX • Livingston, NJ

383d • $35,630 - $36,670

About The Position

The Key Carrier Coordinator at TJ Maxx plays a vital role in supporting store operations by alternating between Coordinator and Key Carrier responsibilities. This position emphasizes leadership, customer service, and adherence to company policies while ensuring a positive shopping experience for customers. Key Carriers are expected to maintain operational standards, coach associates, and contribute to the overall growth of the store team.

Requirements

• Under 1 year of experience in retail.
• 6 months of leadership experience.
• Strong organizational skills and attention to detail.
• Proven problem-solving skills.
• Ability to coach, delegate, and follow up on multiple tasks.
• Effective communication skills.

Nice To Haves

• Knowledge of company standard software, systems, and procedures.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Experience in merchandise flow in stores.

Responsibilities

• Act as Manager on Duty, adhering to company policy and procedure.
• Ensure store team performs tasks in accordance with store plan and prioritizes as needed.
• Address immediate customer service issues and provide coaching to Associates.
• Maintain accurate Associate coverage in service areas for a positive customer experience.
• Ensure Associates adhere to all operational procedures.
• Execute opening/closing procedures according to company guidelines.
• Communicate effectively with management and Associates regarding priorities and progress updates.
• Provide feedback, recognition, and coaching to Associates.
• Partner with Management on Associate training needs to increase effectiveness.
• Promote credit and loyalty programs and support shrink reduction goals.

Benefits

• Paid parental leave
• Health savings account
• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Flexible spending account
• Adoption assistance
• Employee assistance program
• Vision insurance
• 401(k) matching
• Employee discount
• Life insurance
• Referral program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: General Merchandise Retailers
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees