Key Holder-2

$33,280 - $33,280/Yr

Tory Burch - Bethesda, MD

Full-time - Entry Level

Bethesda, MD

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Key Holder position at Tory Burch involves delivering exceptional customer service while driving sales and maintaining store operations. This role is crucial for opening and closing the store, managing register funds, and ensuring compliance with operational policies. The ideal candidate will be passionate about creating memorable customer experiences and embodying the brand's values.

Responsibilities

• Build and maintain customer relationships to drive business and meet personal sales goals.
• Create a transformational customer experience using selling skills and product knowledge.
• Communicate the Tory Burch brand philosophy and lifestyle to customers and team members.
• Perform store opening and closing procedures, including counting register funds and completing bank deposits.
• Ensure compliance with all sales and operational policies and procedures.

Requirements

• 2-4 years of experience in a high volume, customer-driven retail environment.
• Strong personal selling and customer relations experience.
• Excellent verbal and written communication skills.
• Open availability for a flexible work schedule, including overnights, evenings, holidays, and weekends.

Nice-to-haves

• Experience in luxury retail environments.
• Knowledge of fashion trends and styles.
• Ability to work collaboratively in a team setting.

Benefits

• Generous employee discount on products.
• Access to exclusive special offers.
• Opportunities for professional development through Retail Excellence Programs.
• Paid volunteer days through the Tory Burch Foundation.