Key Holder/Sales Associate

$41,600 - $47,840/Yr

BONPOINT BEVERLY HILLS - Beverly Hills, CA

Full-time - Entry Level

Beverly Hills, CA

About the position

The Key Holder/Sales Associate at Bonpoint Beverly Hills plays a crucial role in supporting the Store Manager to maximize sales volume and profitability while ensuring compliance with company standards. This position involves taking key holder responsibilities in the absence of the manager, leading by example, and promoting the brand through excellent customer service and visual merchandising.

Responsibilities

• Take full key holder responsibility for the store in the absence of the manager and lead by example.
• Support the manager in all sales activity within the store.
• Promote the brand through excellence of visual merchandising and consistency of store standards.
• Adhere at all times to company policies and operating procedures.
• Act as a role model and ambassador for the company.
• Supervise the team and prioritize all responsibilities to ensure customer service takes priority.
• Identify and address all customer needs and expectations.
• Make a significant personal contribution to the sales targets of the store and promote and support all selling activities.
• Assist in the management of all stock control in the store and keep shrinkage levels below target.
• Utilize all available support material and be aware of all current marketing and promotional activity.
• Maintain consistent visual merchandising and housekeeping standards.
• Maintain an up-to-date knowledge of all company product and technical information.
• Ensure adherence at all times to company retail operating and security procedures.
• Complete all company paperwork accurately and within deadlines.
• Develop trust and loyalty through fair and consistent supervision of the team.
• Assist management in resolving all employee issues in a professional manner and in accordance with the guidelines in the Employee Handbook.
• Build effective working relationships with colleagues in other stores and in support departments at Head Office.
• Maintain a safe working environment.
• Undertake ad-hoc projects as deemed appropriate by your manager or a Director.

Requirements

• Entry-level position
• Strong customer focus
• Ability to work as a team player
• Organizational skills
• Patience and responsibility
• Punctuality and adherence to schedule
• Perseverance and drive for results

Benefits

• Health insurance
• Dental insurance
• 401(k)
• 401(k) matching
• Paid time off
• Vision insurance
• Employee discount
• Flexible schedule