Key Hourly
$24,960 - $31,200/Yr
Applebee's - Sanford, NC
posted about 2 months ago
Part-time,Full-time - Entry Level
Sanford, NC
1,001-5,000 employees
Food Services and Drinking Places
About the position
The Restaurant Supervisor at Applebee's is responsible for leading the hospitality team to create an outstanding guest experience while ensuring a profitable operation and a healthy work culture. This role is designed to prepare individuals for future restaurant management positions, focusing on developing leadership skills and operational knowledge in a family-oriented environment.
Responsibilities
- Lead and oversee the operation of the restaurant dining room and kitchen
- Assist the Managers with recruiting, leading, training, and developing the hospitality team
- Actively lead by providing vision, coaching, and feedback around the guest experience
- Foster team cohesiveness and a positive working environment
- Oversee opening and closing activities
- Ensure excellent customer service and cleanliness
- Ensure compliance with health, safety, and hygiene standards
- Monitor and assist with Team Member duties during peak times
- Investigate and resolve guest complaints regarding food quality and service
- Report personnel problems to Managers
- Explore opportunities to add value and make a difference through job accomplishments
- Learn and train about restaurant management and administrative duties
Requirements
- Previous experience in a casual dining restaurant
- Minimum one (1) year of experience in a supervisory role
- Able to make decisions and identify problems
- Able to guide, direct, and motivate staff
- Able to plan and prioritize tasks
- Knowledge of food safety and sanitation practices and regulations
- Able to perform administrative tasks
Nice-to-haves
- Experience in a fast-paced restaurant environment
- Strong interpersonal skills
- Ability to work flexible schedules including evenings and weekends
Benefits
- Competitive hourly wage
- Opportunities for career advancement
- Family-oriented work environment
- Training and development programs
