Key Sales Account Manager

Truecommerce - Arlington, VA

Full-time - Mid Level

Arlington, VA

Professional, Scientific, and Technical Services

About the position

The Key Sales Account Manager will play a vital role in supporting the retention and growth of a key customer base across various industries. This position focuses on building strong relationships with large enterprise clients and managing a portfolio of well-known global brands. The role is critical to the install base team and offers competitive salary and unlimited earnings potential, including accelerators and recognition for overachievement in sales goals.

Responsibilities

• Meet or exceed monthly sales quotas.
• Maintain an acceptably high level of sales activity.
• Build and maintain a robust sales funnel.
• Proactively contact current customers to discuss areas of customer improvement that would benefit the customer.
• Conduct effective sales presentations via telephone and Zoom with current customers.
• Be highly responsive to customer requests via email and tasks.
• Maintain a high level of opportunity follow-up to ensure all opportunities are updated.
• Act as a trusted advisor and advocate for the customer both internally and externally.
• Ensure customer satisfaction to the best of your ability and address issues early.
• Continually update CRM (NetSuite) with notes and activities.
• Attend sales department meetings and educational activities to stay up to date on the latest developments and trends within the industry.

Requirements

• 5-7 years Account Management Experience in Existing Sales.
• A genuine desire to build relationships with existing customers.
• Ability to leverage MEDPICC or previous experience with MEDPICC preferred.
• Previous experience managing enterprise level customers and the ability to expand an account required.
• Ability to manage multiple complex projects at a time and maintain detailed documentation; organizational skills a must!
• Strong closing and customer service skills.
• Proven overperformance in exceeding sales quota.
• Strong technical aptitude is a must!
• Enjoys proactively reaching out to customers to recommend new solutions and upselling.
• This individual enjoys solution selling and thrives on change.
• A 'Call First' mentality - enjoys building rapport with clients and answering questions via phone call or email as needed.
• Proven ability in building client rapport.
• Working knowledge of EDI is very helpful.
• Willingness to dedicate extra effort beyond normal working hours.

Benefits

• Competitive salary
• Unlimited earnings potential
• Accelerators for overachievement
• Presidents Club recognition for top performers