Key Sales Associate

$31,200 - $37,440/Yr

Lovisa Agency - Burlington, MA

Part-time - Entry Level

Burlington, MA

About the position

The Sales Associate (Stylist) at Lovisa is responsible for supporting the Store Manager and Assistant Store Manager in achieving store targets while maintaining a presentable store environment. This role is ideal for individuals who thrive in a bright, energetic atmosphere and enjoy building relationships with customers. The position requires a passion for fashion and exceptional customer service skills, as Lovisa aims to deliver on-trend jewelry at ready-to-wear prices.

Responsibilities

• Greet and assist customers in a friendly and professional manner, ensuring a high level of customer satisfaction
• Maintain a thorough knowledge of products and services, and provide recommendations to customers as needed
• Operate a cash register accurately and efficiently, handling cash, credit card transactions, and making change
• Restock shelves, racks, and displays, ensuring an organized and visually appealing store environment
• Utilize retail math skills to accurately calculate prices and totals
• Upsell and promote products and services to customers, meeting or exceeding sales targets
• Supervise and assist other sales associates as needed, promoting teamwork and a positive work environment
• Handle customer complaints and concerns in a professional and courteous manner
• Demonstrate excellent communication skills, including phone etiquette, to handle customer inquiries and concerns
• Perform other duties as assigned by management

Requirements

• Prior experience in retail or hospitality
• Strong time management and organizational skills
• Ability to perform in a fast-paced, high-volume environment
• Must be 18 years of age or older
• Open availability to work any shift

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance