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Keyholder - Aveda - Part Time - Burlington Mall - Burlington, MA.
$35,672 - $59,446/Yr
The Estée Lauder Companies - Burlington, MA
posted about 2 months ago
Part-time - Entry Level
Burlington, MA
Chemical Manufacturing
About the position
The Key Holder position at Aveda is a part-time role focused on supporting the Store Manager and Assistant Manager in the efficient operation of the store. The Key Holder will lead by example, providing exceptional customer service and coaching the sales team to meet sales and service targets. Responsibilities include cash handling, store opening and closing, and ensuring a positive shopping experience for customers.
Responsibilities
- Support the Store Manager and Assistant Manager in daily operations.
- Model behaviors for the sales team to provide exceptional customer service.
- Lead and mentor the sales team to achieve sales and customer service targets.
- Perform cash reconciliation at the start and end of the day.
- Open and close the store on a rotational basis.
Requirements
- Proven retail experience, preferably in cosmetics.
- Ability to provide inspirational and personalized customer service.
- Experience with cash reconciliation and store operations is desirable.
- Previous supervisory experience, including coaching and mentoring others.
- Ability to work flexible retail hours, including days, nights, and weekends.
Nice-to-haves
- Previous experience with retail point-of-sale software.
Benefits
- Competitive remuneration and benefits package.
- Progressive career opportunities and outstanding training and development.
