Jo Malone London - Houston, TX

posted 4 days ago

Part-time - Entry Level
Houston, TX
Chemical Manufacturing

About the position

The Key Holder position at Jo Malone involves supporting the Store Manager and Assistant Manager in ensuring the efficient operation of the store. This role emphasizes coaching and mentoring the sales team to deliver exceptional customer service and achieve sales targets. The Key Holder will also be responsible for cash handling, including start and end of day cash reconciliation, and will open and close the store on a rotational basis. This position is ideal for individuals seeking their first supervisory experience in a dynamic retail environment.

Responsibilities

  • Support the Store Manager and Assistant Manager in daily operations.
  • Lead by example and model behaviors for the sales team.
  • Provide inspirational, authentic, and personalized customer service.
  • Conduct cash reconciliation at the start and end of the day.
  • Open and close the store on a rotational basis.

Requirements

  • Proven retail experience, preferably in cosmetics.
  • Ability to provide exceptional customer service.
  • Desirable experience in retail operations, including cash handling.
  • Desirable previous supervisory experience with coaching and mentoring.
  • Ability to work flexible retail hours, including nights and weekends.
  • Experience with retail point-of-sale software.

Nice-to-haves

  • Previous experience in cash reconciliation and store operations.
  • Supervisory experience in a retail environment.

Benefits

  • Competitive remuneration and benefits package.
  • Progressive career opportunities and outstanding training and development.
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