The Estée Lauder Companies - Dallas, TX

posted about 2 months ago

Full-time - Entry Level
Dallas, TX
1,001-5,000 employees
Chemical Manufacturing

About the position

The Keyholder position at Le Labo involves supporting the Store Manager and Assistant Manager in ensuring the efficient operation of the store. The role emphasizes coaching and mentoring the sales team to deliver exceptional customer service and achieve sales targets. Key responsibilities include cash handling, store opening and closing, and providing a personalized shopping experience for customers. This position is ideal for individuals seeking their first supervisory role in retail, particularly in the cosmetics sector.

Responsibilities

  • Support the Store Manager and Assistant Manager in daily operations.
  • Lead by example and coach the sales team to provide exceptional customer service.
  • Perform cash reconciliation at the start and end of the day.
  • Open and close the store on a rotational basis.
  • Model behaviors that inspire the sales team to meet sales and customer service targets.

Requirements

  • Proven retail experience, preferably in cosmetics.
  • Ability to provide inspirational and personalized customer service.
  • Desirable experience in retail operations, including cash reconciliation.
  • Previous supervisory experience, including coaching and mentoring others.
  • Ability to work flexible retail hours, including nights and weekends.

Nice-to-haves

  • Previous experience with retail point-of-sale software.

Benefits

  • Competitive remuneration and benefits package.
  • Progressive career opportunities.
  • Outstanding training and development programs.
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