KFC General Manager

Kentucky Fried Chicken - Gilbert, AZ

Full-time - Mid Level

Gilbert, AZ

Food Services and Drinking Places

About the position

The Restaurant General Manager at KFC is responsible for overseeing the operations of a franchise location, ensuring high standards of service and food quality while leading a team to create a positive work environment. This role involves managing a business with significant revenue, fostering a culture of teamwork, and delivering exceptional customer experiences.

Responsibilities

• Oversee daily restaurant operations and ensure compliance with company standards.
• Lead and motivate the restaurant team to achieve performance goals.
• Manage financial aspects of the restaurant, including budgeting and cost control.
• Ensure high standards of food quality and customer service are maintained.
• Recruit, train, and develop team members to enhance their skills and performance.
• Create a positive and engaging work environment for all employees.
• Handle customer complaints and ensure customer satisfaction.

Requirements

• Proven experience in a management role within the restaurant industry.
• Strong leadership skills and the ability to motivate a team.
• Excellent customer service skills and a passion for the restaurant business.
• Ability to manage financial aspects of the restaurant effectively.
• Valid driver's license and reliable transportation.

Nice-to-haves

• Experience in a fast-paced restaurant environment.
• Strong communication and interpersonal skills.
• Ability to work flexible hours, including weekends and holidays.

Benefits

• Competitive salary based on experience.
• Opportunities for career advancement within the franchise.
• Training and development programs.