About the position
At KFC, we feed the world. But we do more than fill people up; we fulfill their lives. Our meals matter, and when we serve them with southern hospitality, we make our customers' day. The Restaurant General Manager position is a pivotal role where you will have the keys to a $1 million+ business. Your primary responsibility will be to grow your team and the business by ensuring that every customer has a great experience. This role is not just about managing a restaurant; it's about creating a vibrant workplace culture and leading a team that is passionate about serving great-tasting chicken with a smile. You will be responsible for setting high standards for yourself and your team, fostering an environment where everyone feels valued and motivated to perform at their best. Your training will equip you with the necessary skills to succeed, but we are looking for individuals who are natural leaders, energetic, and have a genuine desire to learn and grow. You will be expected to handle various challenges that come with the restaurant business, ensuring that every day is a rewarding experience for both you and your team.
Responsibilities
- Manage daily operations of the restaurant to ensure a high-quality customer experience.
- Lead and develop a team of employees, fostering a positive work environment.
- Ensure compliance with health and safety regulations and company policies.
- Monitor financial performance and implement strategies to improve profitability.
- Handle customer complaints and feedback in a professional manner.
- Conduct training and onboarding for new employees.
- Manage inventory and supply orders to maintain stock levels.
Requirements
- Proven experience as a restaurant manager or in a similar managerial role.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks.
- A valid driver's license and reliable transportation.
Nice-to-haves
- Experience in the food service industry.
- Knowledge of restaurant financials and budgeting.
- Ability to create and implement marketing strategies.
Benefits
- Comprehensive training program to help you succeed in your role.
- Opportunities for career advancement within the company.
- A supportive and fun work environment.
