KFC General Manager

Kentucky Fried Chicken - Lakeland, FL

Full-time - Mid Level

Lakeland, FL

Food Services and Drinking Places

About the position

As a KFC General Manager, you will lead one of the world's largest brands, ensuring high standards of customer service, food quality, and cleanliness. This role emphasizes mentorship, team development, and achieving restaurant success metrics while fostering a positive work environment. You will be responsible for guiding your team to deliver exceptional guest experiences and drive business growth.

Responsibilities

• Ownership of your restaurant's success metrics and lead restaurant team to reach goals
• Lead the guest experiences in your restaurant that includes friendly interactions, a clean restaurant and fresh meals
• Grow and mentor your KFC family through training, development and onboarding new team members
• Lead communications of your team's goals, upcoming promotions, business updates, etc
• Inspire the overall positive and collaborative family environment
• Partner with other Restaurant General Managers and Area Leaders to grow and move the business forward

Requirements

• Leads by example with high standards in customer service, food quality and cleanliness
• True business partner and has an ownership mindset relating to business results
• Mentors and coaches team effectively through training and development resources
• Builds a team through selecting and onboarding new hires
• Takes absolute pride in everything you do
• Goal-oriented leader that enjoys a fast-pace environment
• Deep appreciation and commitment to customer service and our guest's experience
• Must be 18 years old with a valid driver's license and reliable, personal transportation

Benefits

• Opportunities for advancement