KFC General Manager

Kentucky Fried Chicken - Williamsburg, VA

Full-time - Mid Level

Williamsburg, VA

Food Services and Drinking Places

About the position

The Restaurant General Manager at KFC is responsible for overseeing the operations of a restaurant, ensuring high standards of service and quality. This role involves leading a team, managing a significant business, and creating a positive work environment while delivering exceptional customer experiences.

Responsibilities

• Oversee daily restaurant operations and ensure compliance with company standards.
• Lead and motivate the restaurant team to achieve performance goals.
• Manage financial aspects of the restaurant, including budgeting and cost control.
• Ensure high standards of food quality and customer service are maintained.
• Foster a positive work environment and promote teamwork among staff.
• Handle customer complaints and ensure customer satisfaction.
• Train and develop team members to enhance their skills and performance.

Requirements

• Proven experience as a successful manager in the restaurant industry.
• Strong leadership skills and ability to motivate a team.
• Excellent customer service skills and a passion for the restaurant business.
• Ability to set high standards for self and team performance.
• Valid driver's license and reliable transportation.
• At least 18 years old.

Nice-to-haves

• Experience in a fast-paced restaurant environment.
• Knowledge of financial management and budgeting in a restaurant setting.
• Ability to adapt to changing situations and challenges.

Benefits

• Comprehensive training program to support your success.
• Opportunities for career advancement within the franchise.
• A fun and energetic work environment.