KFC General Manager

Kentucky Fried Chicken - Saugus, MA

Full-time - Mid Level

Saugus, MA

Food Services and Drinking Places

About the position

The KFC General Manager position is a leadership role within an independently owned and operated franchise of KFC, part of YUM! Brands, Inc. The General Manager is responsible for overseeing the operations of a restaurant with a revenue of over $1 million, ensuring high standards of customer service and team performance. This role emphasizes creating a positive work environment and fulfilling customer needs with exceptional service.

Responsibilities

• Oversee daily restaurant operations and ensure compliance with company standards.
• Lead and develop a team of employees to deliver excellent customer service.
• Manage financial aspects of the restaurant, including budgeting and cost control.
• Ensure food safety and cleanliness standards are met consistently.
• Drive sales and profitability through effective marketing and customer engagement strategies.

Requirements

• Proven experience in a management role within the restaurant industry.
• Strong leadership skills and ability to motivate a team.
• Excellent customer service skills and a passion for the restaurant business.
• Ability to manage financials and understand business metrics.
• Must be at least 18 years old and possess a valid driver's license.

Nice-to-haves

• Experience in a fast-paced restaurant environment.
• Knowledge of KFC products and brand standards.
• Ability to work flexible hours, including weekends and holidays.

Benefits

• Comprehensive training program to support your success.
• Opportunities for career advancement within the franchise.
• Employee discounts on meals.