Drury Hotels - Franklin, TN

posted 10 days ago

Part-time - Entry Level
Franklin, TN
Accommodation

About the position

At Drury Hotels, we believe that getting a job is just the beginning. Finding a place where you belong is what truly matters. We value who you are and what you do, and we ensure that you are well compensated for all your accomplishments. Our team is dedicated to providing exceptional experiences for our guests and team members alike. As part of our commitment to our employees, we offer a range of benefits including quarterly bonuses based on hotel results, flexible scheduling, paid time off, hotel discounts, and free room nights. We also prioritize career growth through mentorship, cross-training, and development plans, with over 200 internal promotions this year. Our health and well-being benefits include medical, dental, vision, prescription, life, and disability insurance, along with a Team Member Assistance Program. Additionally, we offer a company-matched 401(k) to help you plan for your future. Drury Hotels has been recognized as one of Forbes' Best Midsize Employers in 2023, reflecting our commitment to our team members.

Responsibilities

  • Oversee the 5:30 Kickback for guests through food preparation and clean-up.
  • Ensure the kitchen and lobby area are clean and well organized.
  • Meet food safety standards and ensure supplies are fully stocked at appropriate levels.
  • Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
  • Answer guest's questions using knowledge of the hotel, area, and events.
  • Provide courteous, friendly guest service with a +1 Service attitude to ensure an exceptional guest experience.

Requirements

  • Knowledge of hotel accommodations, the community, and hotel services.
  • Ability to conduct accurate inventory of food items and calculate order levels.
  • Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere.
  • Ability to speak and receive direction (written and verbal direction) in English.

Benefits

  • Quarterly bonuses up to $3200/year based on hotel results.
  • Flexible scheduling and paid time off.
  • Hotel discounts and free room nights.
  • Mentorship, cross-training, and development plans for career growth.
  • Medical, dental, vision, prescription, life, and disability insurance.
  • Team Member Assistance Program.
  • Company-matched 401(k).
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