Kiosk Sales Consultant

$29,120 - $43,680/Yr

Verizon Communications - Geneseo, IL

Full-time - Entry Level

Geneseo, IL

Telecommunications

About the position

The Kiosk Sales Consultant at Victra, Verizon's largest premium retailer, is responsible for delivering exceptional customer service and achieving sales goals in a kiosk environment. This role emphasizes the importance of connecting with guests, providing product knowledge, and maintaining operational compliance while fostering a positive shopping experience. The position offers opportunities for career advancement and uncapped earning potential.

Responsibilities

• Achieve and exceed monthly sales goals while maintaining operational compliance.
• Engage and captivate customers with charisma and excellent communication skills.
• Follow the EGET (Every Guest Every Time) process consistently to ensure customer satisfaction.
• Provide solutions to meet the current and future needs of guests, turning objections into opportunities.
• Act as a passionate advocate for guests, connecting authentically and creating a fun experience.
• Collaborate effectively with peers, managers, and key stakeholders to enhance the customer experience.
• Deliver product and solution recommendations tailored to guest needs.
• Thrive in a competitive sales environment and drive repeat traffic through excellent service.

Requirements

• High school diploma or GED required.
• One or more years of customer service experience, preferably in a retail or sales environment.
• Willingness to work evenings, weekends, holidays, and peak vacation periods.
• Must be at least 18 years old.
• Legally authorized to work in the U.S.
• Ability to lift ten pounds and stand for long periods.

Nice-to-haves

• Experience in a sales environment.
• Strong adaptability and ability to relate to diverse individuals.
• High standards for achieving goals and inspiring others.

Benefits

• 401(k) matching
• Dental insurance
• Paid parental leave
• Paid time off
• Paid training
• Tuition reimbursement
• 50% off Verizon Service
• Diversity, Equity, & Inclusion initiatives
• Career advancement opportunities