Kiosk Sales Consultant

$29,120 - $43,680/Yr

Verizon Communications - Harvard, IL

Full-time - Entry Level

Harvard, IL

1,001-5,000 employees

Telecommunications

About the position

The Kiosk Sales Consultant at Victra, Verizon's largest Premium Retailer, is responsible for delivering exceptional customer service and achieving sales goals in a kiosk environment. This role emphasizes the importance of connecting with guests, providing product knowledge, and maintaining operational compliance while fostering a positive shopping experience. The position offers uncapped earning potential and opportunities for career advancement within a supportive and dynamic team environment.

Responsibilities

• Achieve and exceed monthly sales goals while maintaining operational compliance.
• Engage and captivate customers with charisma and enthusiasm.
• Follow the EGET (Every Guest Every Time) process consistently.
• Provide solutions to meet the current and future needs of guests.
• Act as a passionate advocate for guests, ensuring an authentic connection.
• Collaborate effectively with peers, managers, and key stakeholders.
• Deliver product and solution recommendations to enhance guest service.
• Thrive in a competitive and fast-paced environment.
• Foster excellent guest experience skills to drive repeat traffic.

Requirements

• High school diploma or GED required.
• One or more years of customer service experience, preferably in retail or sales.
• Willingness to work evenings, weekends, holidays, and peak vacation periods.
• Must be at least 18 years old.
• Legally authorized to work in the U.S.
• Ability to lift ten pounds and stand for long periods.

Nice-to-haves

• Experience in a sales environment.
• Strong adaptability and ability to relate to diverse individuals.

Benefits

• 401(k) matching
• Dental insurance
• Paid parental leave
• Paid time off
• Paid training
• Tuition reimbursement
• 50% off Verizon Service
• Diversity, Equity, & Inclusion initiatives
• Career advancement opportunities