KIPP NYC Manager, Business & Technology Operations

$80,340 - $92,700/Yr

Kipp Dc - New York, NY

Full-time - Mid Level

New York, NY

501-1,000 employees

About the position

The Technology Operations Manager at KIPP NYC will support the Chief Information Officer and the Technology Team in delivering top-notch technology services. This role emphasizes operational excellence, continuous improvement, and innovation, requiring a detail-oriented individual who can enhance technology tools, systems, and processes to support the organization's growth and mission.

Responsibilities

• Support the Chief Information Officer in leading the KIPP NYC Technology Team.
• Identify and implement best practices in technology operations.
• Maintain and manage relationships with key vendors, ensuring contract compliance.
• Oversee the issuance of Purchase Orders, equipment receiving, invoice processing, and budget allocation.
• Conduct monthly reconciliation of credit card purchases.
• Support lifecycle and license management through financial modeling and forecasts.
• Manage technology initiatives from ideation to procurement and lifecycle management.
• Maintain an inventory of Educational Technology applications in collaboration with IT and Legal departments.
• Stay updated on data privacy laws and regulations relevant to New York state and student data privacy.
• Manage E-Rate applications and billing to maximize eligible funds.
• Review and recommend modifications to KIPP NYC technology policies and procedures.
• Support the Regional Leadership Team in integrating technology that supports instruction and curriculum.
• Oversee an annual technology budget of $7M+, including revenue-related processes tied to federal funding.

Requirements

• Bachelor's Degree required.
• Minimum 5+ years of work experience in a tech-related field.
• Exceptional project management skills with the ability to manage multiple priorities.
• Meticulous attention to detail and ability to produce high-quality work in a dynamic environment.
• Strong customer service skills and interpersonal abilities to build relationships with stakeholders.
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving skills, with a focus on data science.
• Understanding of non-profit financial modeling and accounting practices.
• Continuous-improvement mindset and creativity to thrive in a fast-paced environment.
• Passionate commitment to KIPP NYC's mission and high standards of excellence.

Benefits

• Competitive salary ranging from $80,340 - $92,700 per year.
• Robust benefits including medical, dental, and vision coverage.
• Generous time-off including 5 school vacation weeks, sick and personal days, and an extended summer break.
• Up to 12 weeks of 100% parental leave.
• Bright Horizon Back-up Child and Elder care.
• Employer paid life insurance and short-term/long-term disability coverage.
• Employee incentives including 8 weeks paid sabbatical after 10 years, annual professional development funds, and tuition reimbursement.