US LBM Holdings - Grand Rapids, MI
posted 3 months ago
The Outside Sales Representative at Zeeland Lumber & Supply plays a crucial role in generating and securing new sales to enhance the company's profitability. This position is primarily focused on maintaining existing accounts while actively pursuing new business opportunities through cold calls and following up on leads. The representative will be responsible for promoting, selling, and securing new accounts, ensuring that the company meets its sales targets and maintains strong relationships with its clients. In this role, the Outside Sales Representative will provide existing accounts with the necessary products, timely information, and support to meet their needs. They will assist customers in selecting the products that best suit their requirements and will prepare, coordinate, and communicate price quotations, terms of sales, delivery dates, and service obligations to customers and contractors. Additionally, the representative will be tasked with resolving customer complaints and problems, assisting in the collection of accounts receivable, and coordinating project schedules, contractor schedules, and material deliveries. The representative will also be responsible for preparing and inputting orders as necessary, informing the company of competitive prices, products, and area-related information, and maintaining current knowledge of daily and monthly sales in relation to budget and margin goals. Researching and ordering special products as needed and estimating materials from blueprints supplied by customers or contractors are also key responsibilities. Adherence to any Conflict of Interest or Non-Compete agreements is required, as is compliance with the company's attendance policy by maintaining regular and predictable attendance.