Knowledge and Learning Manager

$118,560 - $118,560/Yr

Staffmark - Mountain View, CA

Full-time - Mid Level

Mountain View, CA

Administrative and Support Services

About the position

The Knowledge and Learning Manager will design and implement impactful training and development programs for Ads Product & Engineering teams at a leading global electronics company. This role focuses on creating effective onboarding and training experiences for both new hires and existing employees, ensuring alignment with company objectives and fostering a skilled workforce.

Responsibilities

• Design, develop, and deliver global training programs to build expertise and skills aligned with company objectives.
• Create scalable onboarding and training programs that support a diverse and distributed workforce.
• Collaborate with subject matter experts and stakeholders to assess learning needs and deliver tailored solutions.
• Develop high-quality training assets, presentations, and course materials, ensuring alignment with stakeholders.
• Facilitate learning through various methods, including in-person, and virtual instruction, workshops, and coaching.
• Build and manage cross-functional relationships with internal teams to ensure smooth execution of training programs.
• Leverage Learning Management Systems (LMS) to create and deliver impactful learning programs.
• Stay ahead of organizational training needs to update curriculum and content as required.
• Set and measure KPIs to evaluate the effectiveness of training initiatives and continuously improve learning outcomes.

Requirements

• Bachelor's degree in Business, Human Resources, Communications, or a related field.
• 4-6 years of experience in Learning & Development, preferably in a technical or global organization, with a proven track record of success.
• Knowledge of Advertising Technology a plus.

Nice-to-haves

• Experience in graphic design / designing visual content to simplify complex ideas.
• Experience working as part of a globally distributed team.
• Strong grasp of adult learning principles, with expertise in designing programs that resonate with diverse employee groups.
• Proven ability to develop comprehensive and accurate training materials and facilitate clear training sessions.
• Experienced with LMS platforms and a variety of training modalities (eLearning, instructor-led, virtual, and AI-driven learning).
• Excellent verbal and written communication skills, attention to detail, customer service, and interpersonal skills.
• Previous experience with essential office tools, including MS Office, Google Docs/Drive, Slack, and screenshot technology; High aptitude for learning tools like Jira, and Confluence.
• Adept at building relationships and working cross-functionally across departments such as Product, Engineering, Marketing, and HR.
• Ability to work independently and manage project timelines effectively.

Benefits

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Paid holidays
• Paid time off
• Pet insurance