Knowledge Management Manager

ibtci - USA - Vienna, VA

Full-time - Mid Level

Vienna, VA

About the position

The Knowledge Management Manager at IBTCI will lead the development and implementation of a Knowledge Management Framework for the O3P project, focusing on enhancing food assistance programs and processes. This role emphasizes knowledge sharing, organizational learning, and the effective use of existing knowledge management platforms to improve nutrition products and activities.

Responsibilities

• Build, manage, and set the direction of the Knowledge Management Framework.
• Understand and recognize key challenges/roadblocks to Knowledge Management cultural change and develop effective programs to drive adoption and improve knowledge Management value.
• Promote and motivate a culture of knowledge-sharing and collaborative workflow among project stakeholders and experts.
• Develop a plan/strategy including knowledge management purpose, systems, processes, and expectations.
• Ensure the right knowledge is accessible to the right users, and monitor how information is promptly applied to improving nutrition products and activities.
• Lead the documentation and capture of new knowledge using the existing updated knowledge management system.
• Monitor progress and learning processes by keeping track of project objectives, output and outcomes and other metrics.
• Provide relevant coaching, training and support to the project stakeholders and experts to foster a knowledge management culture.

Requirements

• 6+ years of current proven experience in implementing KM strategies on nutrition and other development products.
• Experience in building KM programs in the nutrition programs/projects with stakeholders and experts within a large, global network.
• Experience communicating with and influencing experts as well as framing discussions to gain valuable feedback and experience.
• Proven experience in leading group experts to deliver effective solutions and inputs based on research findings.
• Leading the drafting review implementation of a knowledge management framework.
• Oral and written fluency in English required, fluency in another language preferred.
• A Bachelor's Degree in health communications, health information systems, nutrition; advanced degree preferred; MPH desirable.

Nice-to-haves

• Experience in information systems, Information Technology, Computer Science related to KM systems.
• Expertise in working with a variety of stakeholders, including host country government personnel, NGO partners, international donor agencies and other stakeholders.
• Prior experience working with a USAID is desirable.

Benefits

• Annual Leave
• Sick Leave
• Holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Educational Assistance
• Flexible Spending Account
• Life Insurance
• Disability Insurance
• 401 K Retirement Plan
• SMART Benefit
• Global Business Travel Program
• Employee Assistance Program
• Voluntary Benefits such as Pet, Legal Shield, ID Shield and Universal Life Insurance.