United States Government - Washington, DC

posted 3 months ago

Part-time,Full-time - Mid Level
Onsite - Washington, DC
Executive, Legislative, and Other General Government Support

About the position

The Knowledge Management Program Facilitator position is located within the Division of Complex Institution Supervision and Resolution (CISR) at the Federal Deposit Insurance Corporation (FDIC). This role is pivotal in identifying the knowledge needs of employees to ensure they have access to the systems and resources essential for their work across the division. The facilitator will develop, implement, and maintain strategies to manage knowledge as a strategic asset, which is crucial for enhancing the operational efficiency and effectiveness of the division. The position requires collaboration with various stakeholders to build and maintain sound knowledge management practices that support the FDIC's performance goals and mission. In addition to managing knowledge resources, the facilitator will provide input into the development and assessment of the annual CISR training plan, ensuring that it meets the diverse functional and geographic needs of the division. The role involves facilitating the development and evaluation of knowledge management systems, including intelligent search and retrieval practices, and preparing management reports that evaluate the effectiveness of policies and programs in meeting CISR objectives. Regular briefings with the CISR Director and other executive management will be part of the responsibilities, as well as identifying opportunities to leverage knowledge with both internal and external stakeholders. The facilitator will also coordinate the CISR communication program to keep staff informed about changes in regulations, procedures, guidance, or training opportunities. This includes working closely with the CISR intranet coordinator to ensure that regulatory calendars, resources, tools, and training materials are updated on the CISR website. This position is essential for fostering a culture of knowledge sharing and continuous improvement within the FDIC.

Responsibilities

  • Develop and implement strategies to manage knowledge as a strategic asset.
  • Provide input in the development and assessment of the annual CISR training plan.
  • Facilitate the development and evaluation of CISR knowledge management systems and resources.
  • Prepare and present management reports evaluating the effectiveness of policies and programs.
  • Participate in regular briefings with CISR Director and executive management.
  • Identify opportunities to leverage CISR knowledge with internal and external stakeholders.
  • Collaborate with executives and managers to build sound knowledge management practices.
  • Coordinate CISR's communication program to notify staff of changes in regulations and training opportunities.
  • Ensure that regulatory calendars and resources are updated on the CISR website.

Requirements

  • At least one year of specialized experience equivalent to the 12 grade level or above in the Federal service for Grade 13 applicants.
  • At least one year of specialized experience equivalent to the 13 grade level or above in the Federal service for Grade 14 applicants.
  • Experience in developing communication strategies or playbooks for projects impacting a department or organization.
  • Experience in collecting data to prepare reports for measuring program outcomes and effectiveness.
  • Ability to analyze communication channels for effectiveness and provide recommendations.

Nice-to-haves

  • Experience in developing tools to standardize communications.
  • Experience in measuring outcomes and effectiveness of programs to develop change management strategies.
  • Ability to establish and maintain collaborative relationships across organizational lines.

Benefits

  • Comprehensive benefits package as a federal employee.
  • Access to a range of benefits designed to enhance federal careers.
  • Additional benefits offered by the FDIC that are competitive in both private and public sectors.
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