Knowledge Management Research Systems Analyst

$90,000 - $100,000/Yr

PRI Technology - Newark, NJ

Full-time - Mid Level

Remote - Newark, NJ

Merchant Wholesalers, Durable Goods

About the position

The Knowledge Management Research Systems Analyst plays a crucial role in supporting attorneys and clients by conducting high-level complex research and managing the firm's knowledge management initiatives. This position involves utilizing various research tools and resources to provide timely and cost-effective results, overseeing the department's resource management system, and implementing new technologies to enhance legal practice. The analyst will also maintain practice-specific resources and contribute to the firm's intranet development.

Responsibilities

• Conduct high-level complex research for attorneys and clients.
• Utilize appropriate fee-based and value-added resources to provide timely and cost-effective results.
• Establish actionable intelligence alerts for attorneys.
• Oversee the department's resource management system and ensure all research resources are accessible to the firm.
• Support the firm's knowledge management initiative by investigating and implementing new technologies.
• Maintain practice-specific resources and build out the firm's intranet.
• Deliver in-depth research analysis to support client matters.
• Analyze, summarize, and customize research results to meet specific requirements.
• Foster strong working relationships with colleagues, outside libraries, vendors, and associations.
• Prioritize multiple research projects while balancing tight deadlines and resource availability.
• Track time for client billing purposes.
• Conduct detailed interviews with attorneys to clarify information needs.
• Evaluate the quality and cost of research tools and new technology.
• Work closely with the KM Research Coordinator to streamline resource management.
• Attend training sessions and keep abreast of new developments in KM and research resources.

Requirements

• Master's Degree in Library Science or equivalent from an ALA accredited school.
• Minimum 3-5 years' experience in a law firm library or corporate law library environment.
• Familiarity with KM & research tools such as SharePoint, Westlaw, Lexis, and others.
• Fluent in the use of Microsoft Word, Excel, and PowerPoint.
• Excellent attention to detail and organizational skills.
• Outstanding communication skills for clear oral and written communication.
• Ability to manage schedules, priorities, and deadlines effectively.

Nice-to-haves

• Experience with HighQ, Smartsheet, Kira, Drafting Assistant, Practical Law, and other research tools.
• Ability to handle a fast-paced environment and adapt to changing priorities.
• High sense of responsiveness to answer routine and urgent requests.

Benefits

• Health insurance
• Dental insurance
• Vision insurance