Knowledge Management Strategist
Instacart•Remote, OR
504d•$93,000 - $103,000•Remote
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About The Position
As a Knowledge Management Strategist at Instacart, you will enhance and refine internal processes for support specialists, focusing on managing and optimizing procedural knowledge to ensure operational efficiency and exemplary customer service. Your contributions will directly impact the effectiveness of customer support operations and the quality of service provided to external customers.
