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The Knowledge Manager is responsible for designing, updating, and maintaining knowledge management assets, including documents, videos, websites, and other materials. Serves as the Fiscal Services website manager, providing technical support to end users and leading awareness campaigns for knowledge management initiatives. Collaborates with subject matter experts to ensure internal procedures and specialized content remain accurate, up-to-date, and compliant with organizational processes. May manage 1-2 wage employees, overseeing daily operations, website maintenance, and customer service support.
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