Knowledge Manager

Cubic Global Defense - Joint Base Lewis-McChord, WA

Full-time - Mid Level

Joint Base Lewis-McChord, WA

Administrative and Support Services

About the position

The Knowledge Manager position at Valiant Government Services involves leading a team responsible for implementing knowledge management processes and IT solutions to enhance knowledge sharing and collaboration within the organization. The role requires a strong understanding of knowledge management tools and strategies, as well as the ability to train staff and maintain documentation related to knowledge management practices.

Responsibilities

• Lead the MTC Knowledge Management team, translating organizational vision into KM processes supported by IT solutions.
• Work with MTC staff to define KM strategy and implement initiatives that promote knowledge sharing and collaboration.
• Research knowledge management tools and trends to improve information sharing efficiencies.
• Conduct knowledge management training for contractor and government staff.
• Update and maintain a detailed knowledge management SOP leveraging developed KM approaches.
• Maintain and archive MCTC historical data.
• Monitor client feedback and assessment survey results.
• Manage access to government sensitive data and represent the government at meetings and conferences.
• Provide direction to KM team members, including task assignment and progress monitoring.
• Ensure processes are accessible via the MCTCnet website, managing permissions and access procedures.
• Define and implement effective metrics and reporting to reflect the value of implemented solutions.
• Coordinate migration to Point 2016 at government direction.

Requirements

• Minimum 3 years' experience as a Point Administrator or Knowledge Manager.
• Minimum 4 years' experience with Microsoft Point 2010, 2013 or 2016.
• Proven proficiency with Point workflows, lists, forms, document libraries, and search.
• Understanding of Microsoft Windows PowerShell scripts for automating tasks and configuration of Point environment.
• Ability to work with little supervision in fast-paced dynamic environments and supervise IT assistants.
• Experience in Army operations and training environments preferred.

Nice-to-haves

• Experience in Army operations and training environments preferred.

Benefits

• Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled