Knowledge Manager

$104,000 - $166,000/Yr

Peraton - Arlington, VA

Full-time

Remote - Arlington, VA

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The Knowledge Manager will oversee and manage knowledge stores for various Government documents within the Department of State's Bureau of Diplomatic Security. This role focuses on developing and maintaining technical documentation, managing access to knowledge stores, and ensuring alignment with Department of State standards. The Knowledge Manager will collaborate with senior stakeholders to create effective communication strategies and implement process improvements.

Responsibilities

• Oversee and manage knowledge stores for Government documents including MOUs, technical documents, templates, and whitepapers.
• Develop and maintain technical documentation in alignment with system engineering life-cycle requirements, including ConOps, process flows, data diagrams, whitepapers, and technical roadmaps.
• Manage and organize knowledge stores while overseeing access controls and permissions.
• Collaborate with senior stakeholders to produce effective communication strategies and materials.
• Ensure the delivery of outputs across multiple formats, including printed materials, web/portal presence, and technical guides.
• Create and maintain knowledge management systems, ensuring proper integration with platforms like SharePoint and ServiceNow.
• Track, monitor, and implement process improvement initiatives to streamline workflows and information sharing.
• Provide training and guidance on knowledge management best practices.

Requirements

• Bachelor's degree and 9 years of experience, or an additional 4 years of experience in lieu of a degree.
• Possess at least ONE of the following certifications: CASP+ CE, CCNP Security, CEH, CFR, CHFI, CISA, CISSP (or Associate), Cloud+, CND, CySA+, GCED, GCIH, GICSP, SSCP.
• 5 years of relevant experience in Knowledge Management.
• Demonstrated strong technical writing skills with experience creating various types of reports, presentations, and system engineering documentation.
• Proficient in MS Office Suite, including Word, Excel, PowerPoint, and SharePoint.
• Understanding of Department of State standards and processes.
• Experience with knowledge stores such as SharePoint, ServiceNow, and other document management platforms.
• Experience managing access controls and permissions in knowledge management systems.
• U.S. Citizenship is required.
• Active Secret security clearance, with the ability to obtain Top Secret security clearance with SCI.

Benefits

• Competitive salary range of $104,000 - $166,000 based on experience and other factors.