Knowledge Manager

$185,000 - $185,000/Yr

Cdd Spa - Washington, DC

Full-time

Washington, DC

Food Services and Drinking Places

About the position

The position involves establishing and maintaining a knowledge management system within the organization. The role focuses on fostering a culture of knowledge-sharing, ensuring that information is effectively disseminated and applied to business activities, and supporting program management through technical advice and problem resolution.

Responsibilities

• Encouraging a culture of knowledge-sharing and collaborative workflow among programs
• Ensuring that the right knowledge goes to the right people, and that this information is promptly applied to business activities
• Helping to capture new knowledge with the use of a knowledge management system
• Monitoring progress and learning processes by keeping track of engagement, project outcomes and other metrics
• Providing relevant coaching, training and support to champion a knowledge management culture
• Coordinating with internal and external stakeholders to verify program needs are identified to meet project goals
• Conferring with program managers to provide technical advice and to assist with problem resolution as needed
• Ensuring programs are properly coordinated and efficiently accomplished with the best available resources
• Supporting and advising Government program management on integration across a full spectrum of interfaces

Requirements

• Bachelor's Degree
• Minimum of 10+ years of general Knowledge Management
• 4+ years of Process Improvement, Process Documentation, and Process Analysis
• 3+ years of Technical Writing experience
• Certified Knowledge Manager Certification (Knowledge Management Institute)
• JIRA, MS Project, and/or SmartSheet experience is desired
• TS/SCI and the ability to maintain it throughout employment

Nice-to-haves

• Master's Degree

Benefits

• Health insurance
• Flexible spending accounts
• Health savings accounts
• Retirement savings plans
• Life and disability insurance programs
• Paid and unpaid time away from work