Knowledge Manager

Modern Technology Solutions - Wright-Patterson Air Force Base, OH

Full-time - Mid Level

Wright-Patterson Air Force Base, OH

11-50 employees

Professional, Scientific, and Technical Services

About the position

The Knowledge Manager at Modern Technology Solutions, Inc. (MTSI) is responsible for implementing and overseeing knowledge management practices to enhance the integration of knowledge management processes across the organization. This role involves designing frameworks for archiving and accessing classified data, ensuring compliance with Department of Defense (DoD) requirements, and continuously improving knowledge management initiatives within the Archive program.

Responsibilities

• Design, develop, and implement knowledge management framework and initiatives for archiving and accessing classified data across geographically dispersed sites.
• Define objectives and identify requirements capturing stakeholder needs and opportunities within the KM framework.
• Develop and maintain processes and tools for identifying, retrieving, storing, sharing, and enhancing domain data, information, and knowledge.
• Validate KM efforts to ensure information sharing meets the objectives and requirements of the DoD SAP enterprise.
• Scope and plan knowledge management projects to meet stakeholder requirements.
• Remain current on the KM Body of Knowledge and ensure Archive projects meet evolving DoD needs.
• Implement processes and procedures to enable continuous improvement of KM within the Archive program.
• Oversee SAP KM security protocols and liaise as appropriate with IT, contract, industry, and security organizations and personnel.

Requirements

• 10+ years of relevant DoD work experience, including experience in knowledge management.
• Knowledge management certification or previous on-the-job knowledge management experience.
• Proficient in the knowledge management discipline and its application to systems and processes.
• Able to work independently, yet collaborate as required across multiple organizations and technical disciplines.
• Strong interpersonal, written, and verbal communication skills.
• Experience handling SAP information.

Nice-to-haves

• Experience in data analysis, data visualization, information management, and strategic planning.
• Software program management experience.
• Machine Learning/Artificial Intelligence tools and their application to the KM discipline.
• Experience in using analytics/metrics to track the usage and define efficiency of the knowledge base content.

Benefits

• Starting PTO accrual of 20 days PTO/year + 10 holidays/year
• Flexible schedules
• 6% 401k match with immediate vesting
• Semi-annual bonus eligibility (July and December)
• Company funded Employee Stock Ownership Plan (ESOP)
• Up to $10,000 in annual tuition reimbursement
• Other company funded benefits, like life and disability insurance
• Optional zero deductible Blue Cross/Blue Shield health insurance plan