Knowledge Manager

$90,000 - $130,000/Yr

Chimera Enterprises International - Tampa, FL

Full-time - Mid Level

Remote - Tampa, FL

11-50 employees

Professional, Scientific, and Technical Services

About the position

The Knowledge Manager at Chimera Enterprises International is responsible for providing specialized support in the creation, testing, migration, documentation, maintenance, and daily operation of customer record keeping and data management. This role involves managing knowledge system tools, particularly SharePoint, and ensuring compliance with various information assurance policies and regulations.

Responsibilities

• Perform general data administration, including manually inputting data; creating, modifying, and deleting data; researching and analyzing data; and scanning and uploading documents and data files.
• Implement, manage, and support Knowledge System Tools such as SharePoint and customer communication systems.
• Analyze business needs and processes to recommend the best methodologies and tools.
• Create SharePoint out of the box apps or collaborative tools and integrate them with other Microsoft products.
• Perform SharePoint Site Collection Administration, managing permissions and creating scalable structures for sites.
• Maintain the SharePoint environment, ensuring business relevance and encouraging user adoption.
• Design, develop, and deliver functional file plans that meet various government records management standards.
• Perform data cleansing and provide data migration support.
• Ensure knowledge is kept up to date and analyze the effectiveness of knowledge management programs.
• Develop and maintain content for knowledge bases, FAQs, and web-based tools.

Requirements

• Active TS with SCI Eligibility
• Excellent analytical and problem-solving skills
• Advanced business writing skills
• Good interpersonal and communication skills
• In-depth understanding of business procedures.

Nice-to-haves

• Experience with PowerApps and InfoPath
• Familiarity with DoD, NDSA, DISA, NIST regulations.

Benefits

• Medical insurance
• Dental insurance
• Salary increase if benefits are not needed.