Knowledge Manager

JE Dunn Construction - Kansas City, KS

Full-time - Mid Level

Kansas City, KS

Construction of Buildings

About the position

The Knowledge Manager at JE Dunn Construction is responsible for enhancing company performance by effectively managing and sharing the organization's knowledge assets. This role involves utilizing various methodologies to capture, develop, and disseminate knowledge, thereby supporting the company's strategic goals and values. The position emphasizes collaboration, continuous improvement, and the integration of knowledge management practices across the organization.

Responsibilities

• Fosters a culture of knowledge sharing and accountability by facilitating business process management (BPM) across the organization.
• Leads the construction and implementation of a dynamic process repository (ProMapp) and employs the process ownership model to maintain and advance the system.
• Works with IT to maintain and continuously improve the integration between ProMapp and Connect/SharePoint.
• Collects and analyzes data on projects and process metrics to systematically identify improvement opportunities.
• Facilitates a process owner-led team through rapid improvement events using value stream mapping and/or metrics-based process mapping techniques.
• Conducts project visits and communicates with project team members to extract knowledge for company use.
• Collaborates with project teams to leverage and reuse knowledge sources for new project pursuits, execution, and training.
• Develops white papers, case studies, and reports on project best practices/lessons learned, industry trends, new management techniques, and delivery models.
• Performs periodic knowledge gap analysis based on ongoing company project portfolio.
• Conducts research on competitors, industry reports, social media, academic content, conference materials, etc. to continuously evaluate how JE Dunn compares and reports findings to senior leadership.
• Leads the development and conservation of a professional skills inventory and collaborates with key stakeholders to ensure all relevant knowledge is captured.
• Further develops means for measuring success of KM and reports findings to company leadership.

Requirements

• Bachelor's degree in construction management, business management, or related field (Required).
• 5+ years of relevant experience in knowledge management or related fields.

Nice-to-haves

• Proficiency in MS Office, specifically Excel.
• Proficiency with Skype for Business.
• Proficiency with ProMapp (after training).
• Knowledge of Lean process and philosophy (Intermediate).
• Ability to lead a transformative group in new concepts and ideas to improve the organization.