Knowledge Manager

$95,000 - $105,000/Yr

D&G Support Services - Scott Air Force Base, IL

Full-time - Mid Level

Remote - Scott Air Force Base, IL

Professional, Scientific, and Technical Services

About the position

D&G Support Services is seeking a Knowledge Manager to support USTRANSCOM's Joint Secretariat and Knowledge Management team. This role involves working collaboratively within a team to design, develop, and implement solutions that align with the command's objectives, enhancing communication and collaboration across the organization.

Responsibilities

• Work closely with clients to understand collaboration needs
• Create, deliver, and manage Microsoft 365 Power Platform Solutions ranging from basic to complex
• Engage with other development groups to leverage existing functionality and components
• Design, implement, and sustain SharePoint sites and solutions to facilitate efficient communication and collaboration
• Manage user permissions and access controls to secure sensitive information
• Provide training and support to end-users on SharePoint features and best practices
• Create and maintain a centralized knowledge base/repository for organizational documents, best practices, and other relevant information
• Develop and enforce content management policies and procedures
• Ensure the accuracy and relevance of information stored in SharePoint
• Implement and enforce security policies to protect sensitive data stored in SharePoint
• Ensure compliance with relevant regulations and standards
• Generate and analyze reports on SharePoint usage, performance, and content
• Troubleshoot and resolve issues related to SharePoint functionality, including responding to customer inquiries via email, live chat, and telephone

Requirements

• Bachelor's degree in Information Technology, Computer Science, or related field or equivalent work experience
• 5 years of related Knowledge Management experience
• 3-5 years experience with project management skills for implementing SharePoint solutions
• Eligibility Requirements: Secret Clearance

Nice-to-haves

• Advanced customization skills in JavaScript, CSS, and HTML
• Strong understanding of workflows, business rules, business process flows, custom PowerApps, Power Automate flows, Power BI data models and dashboards
• Familiarity with Dataverse, SPFx, and PowerShell
• Model Driven Apps
• Advanced skills in data design, data management, and data integration

Benefits

• Flexible schedule
• Paid time off
• Profit sharing
• Tuition reimbursement