Knowledge Manager

Markon Solutions - Bethesda, MD

Full-time - Mid Level

Bethesda, MD

Professional, Scientific, and Technical Services

About the position

The Knowledge Manager at Markon Solutions will play a crucial role in supporting the Intelligence Customer by developing, managing, and maintaining knowledge management systems. This position focuses on enhancing information sharing, training users, and integrating data across various platforms to facilitate collaboration and improve operational efficiency. The role requires a proactive approach to identifying opportunities for improvement in information exchange and the creation of data repositories to support mission needs.

Responsibilities

• Develop, manage, update, and maintain KM systems such as SharePoint sites, databases, and internal websites.
• Advise the Government on the best utilization of KM tools.
• Enhance information sharing of various documents using KM tools.
• Train system users, including IC partners, and provide user guides as needed.
• Integrate information with other databases and utilize automated tools for user access and analysis.
• Employ specific tools for unique office needs, ensuring interoperability with other partners.
• Create and maintain virtual communities of interest for collaboration and information sharing.
• Develop simulations and exercises to test database readiness and communication channels.
• Identify opportunities to improve information exchanges across systems and sectors.
• Maintain and update an ODNI-wide repository for instructions and policy documents.
• Build data repositories that generate visualizations for analysis and reporting.

Requirements

• BA/BS and 3+ years of experience or no degree and 9+ years of experience.
• Requires a TS/SCI with Polygraph level clearance.
• Experience with Knowledge Management processes and methodologies.
• Working knowledge of quality control/testing for web features.
• Experience with Programming Languages: HTML, CSS, JavaScript, jQuery.
• Knowledge of Confluence for developing collaboration pages.

Nice-to-haves

• Some experience with Content Management Systems: Joomla, WordPress, SharePoint.
• Some experience with Adobe software: Acrobat, Photoshop, Illustrator, Dreamweaver.