Kore. AI developer

$130,000 - $151,318/Yr

Park Computer Systems - Malvern, PA

posted 3 months ago

Full-time - Mid Level
Malvern, PA
Professional, Scientific, and Technical Services

About the position

The Developer role at Kore.AI is a full-time position that requires a strong expertise in either Java or Python, along with proficiency in Node.js. The ideal candidate will possess a comprehensive skill set that includes JSON, Redis/MongoDB, and Web Sockets. Knowledge in AI, Natural Language Processing (NLP), Machine Learning (ML), and chatbots will be considered an added advantage. Familiarity with Linux/Unix operating systems is also essential. The candidate should have experience in developing Web Services using REST and SOAP, as well as knowledge of various authentication and authorization techniques. Hands-on experience in server-side programming is crucial, independent of the specific technology used. The role demands strong knowledge of code documentation and the ability to hand over projects effectively. Candidates should have experience in building scalable, high-availability mission-critical platforms and exposure to cloud platforms such as AWS, GCP, or Azure. Additionally, UI-side development experience in technologies like JavaScript, Angular.js, React.js, or Vue.js is required. The position requires a minimum of 4 years of hands-on experience with KORE.ai, SmartAssist, IVR Technologies, Java, JavaScript, and Python. Candidates should have a good understanding of Conversational AI Platforms and exposure to Generative AI concepts related to conversational AI products. The role involves understanding business requirements and creating chatbots using the Kore.ai XO Platform and Search Assist. Experience with Node.js for chatbot backend technology and design and solution architecture for creating chatbots and voicebots using Kore.ai is essential. The candidate will provide subject matter expertise in building bots across various domains, including voice and web agent assist, and will lead technical design sessions with cross-functional teams.

Responsibilities

  • Develop and maintain applications using Java or Python and Node.js.
  • Implement and manage Web Services using REST and SOAP.
  • Design and develop chatbots and voicebots using Kore.ai technologies.
  • Translate business requirements into bot dialog flows using Kore.ai features.
  • Lead technical design sessions with cross-functional teams including developers, UX designers, and product owners.
  • Document code and ensure effective handover of projects.
  • Build scalable and high-availability mission-critical platforms.
  • Troubleshoot Kore.ai errors and provide solutions.

Requirements

  • Strong expertise in Java or Python and Node.js.
  • Experience with JSON, Redis/MongoDB, and Web Sockets.
  • Knowledge of AI, NLP, ML, and chatbots is a plus.
  • Familiarity with Linux/Unix operating systems.
  • Experience in developing Web Services using REST and SOAP.
  • Knowledge of authentication and authorization techniques.
  • Hands-on experience in server-side programming.
  • Strong knowledge of code documentation and handover processes.
  • Experience in building scalable, high-availability platforms.
  • Exposure to cloud platforms like AWS, GCP, or Azure.
  • UI-side development experience in JavaScript, Angular.js, React.js, or Vue.js.
  • Minimum 4 years of experience with KORE.ai, SmartAssist, IVR Technologies, Java, JavaScript, and Python.

Nice-to-haves

  • Experience with Generative AI concepts in conversational AI products.
  • Ability to understand business requirements and create effective chatbots.
  • Experience with design and solution architecture for chatbots and voicebots.

Benefits

  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
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