British American Household Staffing - Akron, OH

posted 2 months ago

Part-time,Full-time - Mid Level
Akron, OH
Administrative and Support Services

About the position

A house manager/personal assistant is sought for a high-end home located on a beautiful 50-acre estate in Akron, Ohio. This is a new role, providing an exciting opportunity for the successful candidate to shape the position according to their skills and preferences. The schedule for this role is flexible, likely ranging from 24 to 40 hours per week, and will be discussed with prospective candidates to accommodate their ideal needs. The client is open to either a part-time or full-time schedule, making this position adaptable to the right individual. The primary focus of this role is to facilitate a sense of concierge living within the estate. The house manager will be responsible for managing a small team, which currently includes a caretaker and two locally-sourced housekeepers. Key responsibilities will include maintaining the calendars for both principals, managing travel arrangements, and supervising event preparation and clean-up for events that can range from 20 to 300 attendees. The house manager will also ensure the regular maintenance of the property, which features high-end curated art and sculptures, and will be responsible for maintaining an adequate inventory of supplies. In addition to these duties, the house manager will oversee laundry and closet management in collaboration with the housekeeping team, train the housekeeping staff to provide a concierge level of service, and offer top-notch personal assistance to the owners. Confidentiality is paramount in this role, as the house manager will be privy to sensitive information regarding the estate, family, and visitors. The successful candidate will also be tasked with drawing up a household manual and implementing household protocols to ensure smooth operations.

Responsibilities

  • Management of household staff, including a caretaker and two housekeepers.
  • Maintenance of calendars for both principals.
  • Travel management for the principals.
  • Supervision of event preparation and clean-up for events ranging from 20 to 300 people.
  • Ensuring regular maintenance of the property, including high-end art and sculptures.
  • Maintaining adequate inventory of supplies.
  • Laundry and closet management in collaboration with the housekeeping team.
  • Training the housekeeping team to provide concierge-level service.
  • Providing personal assistance to the owners.
  • Maintaining confidentiality regarding the estate, family, and visitors.
  • Drawing up a household manual and implementing household protocols.

Requirements

  • A minimum of 5-10 years' verifiable experience in the hospitality sector, property management, or house management.
  • A college degree and knowledge of literature, art, and the finer things in life.
  • Proficiency with scheduling technology and project management tools.
  • Strong commitment to working collaboratively with owners, staff, vendors, and visitors.
  • Personable, kind, and supremely organized personality.

Nice-to-haves

  • Cooking skills are a huge plus.

Benefits

  • Highly competitive compensation
  • Healthcare benefits
  • Consideration for 401k
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