L1 Data Center Technician - Day Shift

Genesis10 - Richardson, TX

Full-time - Entry Level

Richardson, TX

Professional, Scientific, and Technical Services

About the position

The Associate Data Center Technician role at Genesis10 involves supporting the development and maintenance of system hardware and software in a 24/7 production data center environment. The position requires physical presence in the office to ensure effective collaboration and successful execution of responsibilities. The technician will be part of a team that monitors and maintains service levels, designs and troubleshoots infrastructure, and ensures the availability of mission-critical servers.

Responsibilities

• Support development effort in review of system hardware, software, and system design to assure system requirements are met.
• Participate in all system/subsystem hardware and software integration and acceptance testing.
• Set policy, monitor, prioritize, and develop standards for the production environment.
• Design, deploy, maintain, and troubleshoot infrastructure for multiple production environments.
• Proactively suggest alternative solutions and designs to solve problems.
• Respond to all system problems on a 24X7 basis and participate in on-call rotation.
• Lead and participate in writing system, test, and test reporting documentation.
• Ensure mission-critical servers are available and operating 24/7.
• Administer servers and implement hardware and software upgrades.
• Run production jobs as scheduled.
• Monitor all server activity for problems and diagnose and resolve issues according to procedure.
• Escalate problems to the appropriate levels necessary.

Requirements

• 2+ years of experience deploying and supporting server and network devices in a 24/7 production data center environment.
• 2+ years of experience supporting enterprise-class computer & network systems, and data center infrastructure.

Nice-to-haves

• BA/BS Degree in technical field or equivalent practical experience.
• Data center design and/or installation experience.
• Experience with structured cabling solutions and standards.
• Bicsi Registered Communication Distribution Designer (RCDD) certification.
• Certified Data Center Design Professional (CDCDP) certification.
• Experience working in Unix/Linux environment.
• Experience with network troubleshooting.
• Experience with project management including organizational, verbal, written, and analytical skills.
• Experience in large organization and interdependent team dynamics.

Benefits

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
• The opportunity to have a career-home in Genesis10; many consultants have been working exclusively with Genesis10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average).
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF)
• Remote opportunities available