Greystone Technology Group-posted about 1 year ago
$50,000 - $50,000/Yr
Full-time • Entry Level
Hybrid • Denver, CO
Professional, Scientific, and Technical Services
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The L2 Help Desk Support Engineer at Greystone Technology is a pivotal role within the Managed Services team, responsible for addressing day-to-day technical user requests and tickets for assigned clients. This position emphasizes a creative and empathetic approach to problem-solving, focusing on understanding client needs before providing solutions. The role requires collaboration with consulting teams and maintaining service level agreements while ensuring a high level of client satisfaction.
