Lab Assistant - West Hospital

Mercy Health - Cincinnati, OH

Full-time

Cincinnati, OH

Ambulatory Health Care Services

About the position

The Lab Assistant position at Mercy Health involves working as a Phlebotomist responsible for drawing blood samples, preparing specimens for lab testing, and performing clerical duties to ensure the laboratory operates efficiently. The role emphasizes excellent customer service and accurate patient identification to maintain safety standards.

Responsibilities

• Provide excellent customer service by greeting patients respectfully.
• Collect specimens according to established procedures and ensure proper processing.
• Accurately identify patients and match their identity with the correct service.
• Perform data entry and processing of specimens, including labeling and centrifuging.
• Conduct clerical duties such as checking inventory and answering phones.
• Troubleshoot and resolve problems promptly as they arise.
• Perform other duties as assigned.

Requirements

• High School Degree or GED required.
• Phlebotomist Certification preferred but not required.
• One year of phlebotomy experience preferred but not required.
• Customer service experience in a retail or service environment preferred.
• Ability to provide quality, error-free work in a fast-paced environment.
• Engage with staff and patients in a professional manner.

Benefits

• Comprehensive, affordable medical, dental and vision plans
• Prescription drug coverage
• Flexible spending accounts
• Life insurance w/AD&D
• Employer contributions to retirement savings plan when eligible
• Paid time off
• Educational Assistance