Laboratory Associate

About the position

The position coordinates Eagleville Hospital's laboratory services, ensuring that all laboratory operations run smoothly and efficiently. This role involves training laboratory personnel, maintaining quality control records, and ensuring that lab equipment is properly maintained. The individual will also perform phlebotomies and report any infectious diseases to the Health Services manager. Customer service is a key component of this role, requiring professional communication with patients and their families.

Responsibilities

• Trains all Medical Laboratory Technician/Technologist and/or other Lab personnel.
• Maintains all records relating to quality control i.e. standards and controls.
• Maintains Lab equipment and supplies to ensure accurate/proper performance.
• Special projects as assigned by the Director of Nursing.
• Performs phlebotomies.
• Knowledge of all lab testing, EKG's, and record keeping.
• Reports any infectious disease as listed by the Department of Health to the Health Services manager.
• Other duties as assigned.
• Answer telephone calls promptly and professionally, stating to the caller 'Eagleville Hospital', your name and department.
• Assisting patients, family members and other customers with concern and empathy.
• Respect patient confidentiality and privacy.
• Communicate with all customers in a respectful and courteous manner.

Requirements

• Must have knowledge of laboratory procedures, accreditation, proficiency testing and quality control.
• Experience in performing EKG's helpful.
• Knowledge of computer applications (Word, Excel, etc.).
• Medical terminology required.
• Knowledge of Lab panels.