Laboratory Informatics Associate

About the position

The Laboratory Informatics Associate at Lilly is responsible for supporting laboratory operations by ensuring that electronic laboratory systems function as intended, particularly in terms of end-user functionality and compliance with company and regulatory requirements. This role involves interaction with IT support to develop and configure laboratory IT systems, troubleshooting, maintenance, and serving as a subject matter expert during audits. The associate will also mentor laboratory personnel on electronic lab systems and support continuous improvement of quality systems related to laboratory informatics.

Responsibilities

• Support laboratory operations by ensuring electronic laboratory systems function correctly.
• Interact with global and local IT support to develop and configure laboratory IT systems.
• Troubleshoot, maintain, and upgrade laboratory IT systems.
• Serve as a business representative for laboratory IT systems and mentor personnel on their use.
• Support internal and external audits as a subject matter expert on laboratory IT systems.
• Perform or support validation of laboratory equipment and software systems.
• Maintain the validated state of software-based computerized systems in the laboratory.
• Lead site deployment and upgrades of QC laboratory IT systems.
• Collect data and author periodic review documents for laboratory information systems.
• Provide oversight and support for continuous improvement of quality systems related to laboratory informatics.
• Assist in the improvement of quality systems by creating or revising documentation and updating laboratory methods.
• Support and/or lead investigations, CAPA, and change control initiatives.
• Develop training materials and maintain a safe work environment.

Requirements

• Bachelor's degree in computer science, life science, or applied science.
• At least five years of relevant experience in a GMP lab.
• Experience with Microsoft Office suite and laboratory information management systems (LIMS).
• Demonstrated proficiency in computer system validation and compliance requirements.
• Strong oral and written communication skills.

Nice-to-haves

• Experience with LabVantage and Kneat systems.
• Investigation and deviation management experience.
• Experience with electronic laboratory notebooks (ELN) and various analytical instrument software systems.

Benefits

• Competitive salary
• Opportunities for professional development
• Supportive work environment
• Diversity and inclusion initiatives