Land Stewardship Administrative Aide (Community Service Aide II)

City of Portland - Portland, OR

Part-time

Portland, OR

10,001+ employees

Executive, Legislative, and Other General Government Support

About the position

Join our team and play a key role in keeping our parks safe and healthy for the community! The Land Stewardship Division within Portland Parks & Recreation (PP&R) is responsible for the maintenance and management of developed parks, natural areas, community gardens, and trails. We are a great team dedicated to helping park visitors connect with green spaces by providing programs and facilities that promote physical, mental, and social well-being. Our commitment to creating inclusive public spaces and building strong relationships with the community ensures that all residents feel safe and welcome. The Land Stewardship Division is seeking a Community Service Aide II (CSA II) to support its initiatives and programs through administrative and technical assistance. This role is primarily office-based but includes opportunities for fieldwork, focusing on database management and geographic information system (GIS) support. Under the guidance of senior staff, the CSA II will manage a variety of tasks from preparation to execution, ensuring the smooth operation and success of Land Stewardship's projects. Aligned with PP&R's commitment to building an anti-racist workplace, we are looking for individuals who are ready to engage in meaningful and transformative work. In this position, you will monitor and triage community feedback to determine requests that need to be forwarded to other workgroups, escalated to relevant staff, or saved to a report. You will provide project support for the Park Maintenance Review Project by overseeing the logistics of on-site park maintenance reviews, including scheduling, training, and day-of execution, as well as developing templates and entering data to complete reports. Additionally, you will coordinate with portable vendors and internal staff to assist with the Portable Toilet Project, managing spreadsheet data to inform portable operations and communicate relevant information across multiple workgroups and portable vendors.

Responsibilities

• Monitor and triage community feedback to determine requests that need to be forwarded to other workgroups, escalated to relevant staff, or saved to a report.
• Provide project support for the Park Maintenance Review Project by overseeing the logistics of on-site park maintenance reviews, including scheduling, training, and day-of execution.
• Develop templates and enter data to complete reports for the Park Maintenance Review Project.
• Provide project support for the Portable Toilet Project, including entering data into a mapping tool to document accessible, safe, and serviceable placement locations for portables.
• Coordinate with portable vendors and internal staff to assist with portable ordering, installment, maintenance, and placement feedback.
• Manage spreadsheet data to inform portable operations, such as installation, maintenance, and placement, and communicate relevant information and feedback across multiple workgroups and portable vendors.

Requirements

• Experience using technology tools for data management, including creating, editing, and analyzing geographic data.
• Ability to manage and analyze community feedback using software, including triaging responses, collaborating with internal teams, and ensuring timely and effective communication with the public.
• Knowledge of organizational tools and strategies.
• Experience coordinating and supporting project logistics, from planning and scheduling to execution, including effective collaboration with internal teams and external vendors or partners.
• Ability to perform administrative tasks with a high level of accuracy and attention to detail, including developing report templates, data entry, and maintaining comprehensive records and documentation.

Nice-to-haves

• Fluency in another language is preferred but not required.

Benefits

• Limited benefit eligibility as per the job description.