Landscape Account Manager

$65,000 - $85,000/Yr

Sc Recruitment - North Charleston, SC

posted about 2 months ago

Full-time - Mid Level
North Charleston, SC

About the position

The Landscape Account Manager is responsible for overseeing commercial maintenance crews, ensuring high-quality service delivery, and managing client relationships. This role involves training, sales, and customer service, with a focus on maintaining and enhancing the company's landscape services across various commercial properties. The position requires a proactive approach to leadership and quality control, as well as the ability to manage a significant book of work valued at 1-2 million dollars.

Responsibilities

  • Plan, oversee, direct, and coordinate multiple crews.
  • Run morning huddles, safety meetings, and training.
  • Demonstrate leadership, initiative, and a positive attitude at all times.
  • Manage customer service and sales on 1-2 million or more in book of work.
  • Upsell enhancements and other install work to commercial clients.
  • Oversee all sold jobs and ensure company quality standards are met on each property.
  • Build relationships with the current client base to gain more clients.
  • Conduct safety meetings as needed either on-site or at the shop.
  • Assist with training of all crew members on maintenance equipment/company standards and safety.
  • Manage and train a production manager.
  • Address and handle any maintenance concerns/problems with crew members.
  • Hold all team members accountable.
  • Inspect all vehicles/equipment weekly to ensure proper functioning.
  • Manage commercial maintenance properties and coordinate all property visits to ensure work is to company standards.
  • Provide quality control for maintenance properties and ensure properties are serviced to company standards.
  • Adjust irrigation timers and perform minor irrigation repairs.
  • Identify weeds and turf issues and create a plan to resolve them.
  • Mix chemicals as needed.
  • Be available to work 6:00 am to shop closing M-F.

Requirements

  • Minimum of 5 years of commercial Landscape Account Manager experience from a verified company.
  • Ability to safely and effectively perform all aspects of landscape maintenance work including mowing, blowing, pruning, edging, line trimming, etc.
  • Ability to identify common turf types, shrubs, trees, annuals, perennials, weeds, pests, and diseases.
  • Knowledge to price all types of enhancements to commercial clients such as drainage, lighting, irrigation, tree work, flowers, rebuilds, etc.
  • Physically able to perform tasks related to landscape maintenance (lift 50 lbs).
  • Valid Driver's License with a valid 3-year driving record.
  • Background check required with drug test.
  • Irrigation and drainage knowledge.
  • Mechanical knowledge and ability to fix/keep equipment running efficiently.
  • Ability to use computers and software at a high and proficient level.
  • Strong interpersonal communication skills and the ability to establish and maintain effective working relationships.
  • Leadership skills and the ability to motivate others.
  • Accountable for own actions and the ability to hold others accountable.

Nice-to-haves

  • Pesticide license preferred but not required.

Benefits

  • 401(k) with 3% company match
  • Company car
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Life insurance
  • Paid time off (PTO) - 12 days per year
  • Paid holidays
  • Vision insurance
  • Short and long-term disability options
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