Landscaping Account Manager

$60,000 - $80,000/Yr

Staffbuildershr - Tampa, FL

Full-time - Mid Level

Tampa, FL

Administrative and Support Services

About the position

The Landscaping Account Manager at StaffBuildersHR is responsible for managing a portfolio of landscape maintenance accounts, ensuring high-quality service and client satisfaction. This role involves overseeing daily operations, supervising field crews, and building strong relationships with property managers. The Account Manager will also have the opportunity to earn commission on enhancement sales made to their clients, contributing to both personal and company growth.

Responsibilities

• Manage a portfolio of accounts valued between $700,000 and $1 million, ensuring high-quality service and client satisfaction.
• Oversee daily landscape maintenance operations, ensuring work is executed according to plan and on schedule.
• Supervise and motivate field crews, providing clear direction to meet quality standards.
• Coordinate with office staff, vendors, and subcontractors to ensure seamless project execution and management.
• Serve as the primary point of contact for clients, including property managers, addressing concerns and fostering strong relationships.
• Identify opportunities for enhancement services and propose solutions to clients, earning a 2% commission on enhancements sold.
• Monitor budgets, timelines, and project progress to ensure profitability and client satisfaction.
• Conduct site inspections to maintain quality control and ensure all services meet company standards.
• Collaborate with office staff to manage project documentation, invoicing, and client communications.

Requirements

• Proven experience in account management, project management, or a related field within the landscape or lawn maintenance industry.
• Experience working with property managers and overseeing commercial and/or residential landscape accounts.
• Proficient in using Excel and basic computer applications on a daily basis.
• Experience with iPhone and iPad for work-related tasks.
• Strong leadership skills with the ability to manage and motivate crews effectively.
• Excellent communication and customer service skills, with the ability to build and maintain client relationships.
• Ability to manage multiple accounts and projects simultaneously, demonstrating strong organizational skills and attention to detail.
• Capability to identify and propose enhancement opportunities to clients.
• Valid driver's license and a good driving record.

Benefits

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance