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Mosaic Medical - Bend, OR

posted 2 months ago

Full-time - Entry Level
Bend, OR
Ambulatory Health Care Services

About the position

The Language Access Specialist is a bilingual healthcare interpreter responsible for facilitating communication between English speakers and Limited English Proficient (LEP) individuals. This role collaborates with clinical teams to ensure quality care for patients, providing interpreting services and maintaining accurate documentation. The specialist may also translate written documents and provide sight-translation to enhance patient understanding of medical procedures and care instructions.

Responsibilities

  • Maintains effective lines of communication with all staff and stakeholders.
  • Interprets conversations between staff and limited English proficient patients and their friends/family accurately and faithfully.
  • Follows the National Code of Ethics and Standards of Practice for Interpreters in health care.
  • Follows proper documentation standards for all interpreting services.
  • Utilizes organizational supported technologies to facilitate language access and interpreting.
  • Works proactively to determine when and where interpreting services will be necessary and coordinates interpreting services based on available resources.
  • Written translation of short, basic, patient instructions in accordance with standard protocols.

Requirements

  • High School/GED or better required.
  • Two years working in an office setting; medical preferred.
  • Experience in healthcare interpreting preferred.
  • Advanced Spanish/English oral and written skills required.

Nice-to-haves

  • Qualified HC Interp-OR certification preferred.

Benefits

  • Work/life balance
  • PTO days for outdoor activities
  • Comprehensive benefits package
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