Spanish American Committee - Cleveland, OH

posted 3 months ago

Full-time - Mid Level
Cleveland, OH
Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

The Latino Construction Program (LCP) Career Coach at the Spanish American Committee (SAC) plays a vital role in supporting program participants as they navigate through the Latino Construction Program and transition into job placement. The primary objective of the Career Coach is to educate and motivate clients, ensuring their sustainability and success throughout the program. This position involves managing the coordination of program cohorts from inception to completion, which includes sourcing, vetting, and recruiting clients, preparing logistics for the program, and maintaining continuous communication with participants to facilitate a smooth rollout and completion of each cohort. In this role, the Career Coach will provide ongoing training in various areas, including teaching, job and career identification, job evaluation, and case management. The Career Coach will work closely with the LCP committee to develop curriculum and activities for training classes, conduct individual training and workshops focused on soft skills and job readiness, and manage the placement of clients into work opportunities. Building partnerships with hiring managers to understand their business and recruiting needs is essential, as is establishing effective recruiting strategies. The Career Coach will also act as a mentor to clients, performing regular follow-ups to ensure their success in their current roles or during their job search. Additionally, the Career Coach will assist with bi-weekly job fairs, attend relevant meetings and trainings, refer clients to in-house services to address barriers to success, and conduct assessments to monitor job retention. This position requires a strong commitment to the mission and values of the agency, as well as the ability to think critically while providing superior customer service and empathy to clients.

Responsibilities

  • Work with LCP committee to develop curriculum and activities for training classes.
  • Conduct soft skills/job-readiness individual training and workshops, including job search strategies, mock interviews, resume development, and dress for success.
  • Manage the placement of clients to work opportunities.
  • Develop partnerships with hiring managers to understand business and recruiting needs and establish effective recruiting strategies.
  • Build client rapport and act as a mentor to clients looking for employment.
  • Perform regular follow-ups with clients to ensure their success in their current role or as they are job searching.
  • Assist with bi-weekly job fairs.
  • Attend meetings and trainings relevant to program and agency's mission and values.
  • Refer clients to in-house services to address barriers to success.
  • Conduct assessments and monitor job retention.

Requirements

  • Bachelor's Degree in education, business, social work, or related field preferred with at least 3 years of teaching/instructing experience.
  • Education may be substituted for over 5 years teaching/instructing experience in a related field.
  • Must be Bilingual with fluency in Spanish and English (reading, writing, speaking) with strong public speaking in English and Spanish.
  • Intermediate level of proficiency in Microsoft Office Suite (Word, Excel, Access, and PowerPoint), SharePoint, and Microsoft Outlook required.
  • Ability to think critically while providing superior customer service and empathy to clients.
  • Demonstrated planning and organizational skills.
  • Candidate must be detail-oriented, organized, and able to maintain client confidentiality.
  • Must have valid driver's license as local travel is required.

Nice-to-haves

  • Experience in workforce development and adult education.
  • Knowledge of community resources and services available to clients.

Benefits

  • 401(k)
  • Medical Benefits
  • Life Insurance
  • Paid Time Off
  • Paid Holidays
  • Wellness Days
  • Professional Development Assistance
  • Dental Insurance
  • Vision Insurance
  • 403(b) Retirement Plan
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